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How to get access?

Unlock 1€, every minute 0,15€
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Download the App

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View nearby scooters

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Scan the QR code or enter
number to unlock

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Lock up safely
when finished

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Safety regulations

1

Wear a helmet

During ride please wear helmet, helmets significantly reduce the risk of injury, so protect what’s most important.

2

Please respect other people on your way

Use bike lanes, where legally permitted and look where you ride.

3

Two or more riders are permitted on one scooter

The scooter is developed only for 1 rider, and it is unsafety to ride with carrying someone else.

4

Rider MUST NOT use any cellular telephone

While riding, Rider MUST NOT use any cellular telephone, text messaging device, portable music player, or other device that may distract you from operating the Vehicle safely.

5

Freehand operation is not allowed

Freehand (“no-hands”) operation of the Vehicle is not allowed at any time.

6

Brakes in emergency situation

In emergency situation while you are using both brakes please transfer your weight on the back of the scooter.

Frequently Asked Questions

1. Who can use Rise Scooters?

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Everyone, who is 18+ years old. Everything you need is download an App and fill payment details.

2. SAFETY of your trip

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During ride please wear helmet! Also, please respect other people on your way and look where you ride.

3. What time our scooters are available?

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24/7

4. How to end trip?

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After you parked the scooter correctly, in App you may find “End Trip”, press it and than send us a picture of your parking.
Important notice: Please do not forgot to end your trip through the app, otherwise we would continue to charge you.

5. Where could you park scooter?

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You may park it everywhere, if it not interferes others. Permitted areas to park are:

  1. at traffic lights;
  2. at parking ticket machines or parking meters;
  3. at traffic signs or other signs / billboards;
  4. on walkways / cross-paths / sidewalks;
  5. in front of, in or near emergency exits and fire department service zones;
  6. where the Vehicle covers advertisements;
  7. to lock the Vehicle at fences of private or public buildings;
  8. on train and bus platforms;
  9. on public Vehicle racks;
  10. in buildings, backyards/ courtyards or within any type of vehicles at any time and for any length of time.

More information you may find in Terms and Conditions in section 8.

6. What is permitted to do while you are riding?

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  • Two or more riders on one scooter. The scooter is developed only for 1 rider, and it is unsafety to ride with carrying someone else.
  • Freehand (“no-hands”) operation of the Vehicle is not allowed at any time.
  • Ride while carrying or holding a briefcase, backpack, bag, or other item that can alter balance. Also, please do not use any items that can divert you from the driving.
  • Rider COULD NOT use scooter under the influence of alcohol or drugs (zero legal (alcohol) limit) or other illegal substances
  • Off road, racing, mountain riding, stunt, trick riding and other road traffic and safety laws and regulations, or where it may otherwise not be suitable for this type of city Vehicle
  • While riding, Rider MUST NOT use any cellular telephone, text messaging device, portable music player, or other device that may distract you from operating the Vehicle safely.

More information you may find in Terms and Conditions in section 3.

7. How to brake scooter?

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Our scooter has two different systems of brakes:

  • Rear wing. Simply use your heel and press on the rear wing.
  • Brake trigger. Is based on the left side of wheel, use you left hand to press it.

Notice: In emergency situation while you are using both brakes please transfer your weight on the back of the scooter.

8. If the scooter is broke during you Ride, or you find it with breakage before you start riding, or if you damaging the scooter, what should you do?

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Please immediately notice our support team, so we could check everything. Otherwise, you may be liable for the repair cost.
More information you may find in Terms and Conditions in section 11.

9. Could I pause my ride for short shopping.

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Yes, the pause mode is available, please notice that we are continue to charge you in this mode.

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